Testimonials from parents who used our services.

Supervised Contact Services

"I'm the father of a 4 year-old and a 7 year-old. When I first heard that my ex wanted me to be supervised with our children I was outraged and fearlessly rejected that idea. I had to fight it in court. We had to wait three months for the court date which meant I would not see my kids for that long unless I agreed to the supervised visits. It was extremely painful and embarrassing that I had to be supervised with my kids to say the least but I could not let this temporary defeat destroy me or the relationship I had with my kids. I made a decision and contacted several supervised contact services. I found Children in FOCUS to be the most friendly, understanding, personal and willing to help. As a bonus, they were the most affordable option.

My experience with Children in FOCUS was very positive from start to finish. The supervisor was very professional, always on time and my children loved her. We had the freedom of going to the zoo, bowling, library, and the park. A detailed report was prepared about the interactions I had with my children which I used in court to prove a great bond that the children and I share and that they were not scared of me. My advice is to do it for your children, keep that relationship going and remember that supervised access is only a temporary thing."

(S.P. Supervised father of 4 and 7 year old children)

"We have been very happy with the service Children in Focus provided. The supervisors were always there on time, and the communication with them was seamless. Giving our baby to strangers was not easy but they provided to us an easy transition after warm up interaction with our baby. Their reports were also very professional and noted down every single detail that we cared about regarding our baby. They always tried to accommodate our needs when we needed changes to our timetable. We have now been transitioned from supervised visitation to unsupervised visitation. They were very supportive along the way. I highly recommend Children in Focus to parents who are in a difficult situation like we had."

(M.D. Mother of 13 month old baby and ex wife of a supervised father)

"I used the services of Children In Focus for four months to maintain contact with my children while going through court proceedings.The service was always impartial and professional and they did what was necessary to facilitate events under difficult circumstances. The supervisors were always a delight and were great with my kids and Ialike. My advice to fathers in a similar situation is to accept the group as doing a job which is positive for you and your children, and also to make the most of the time they are facilitating. It is not a 'normal' situation nor is it natural but it is possible to have a positive outcome."

(P.M. Supervised Father of 8 and 6 year old children)

1. Why did you have to use supervised contact service?

"I originally chose to use a supervised service as my ex-wife was insisting on supervised contact between myself and my children. The feedback/reporting being provided by my ex-wife’s family was not in line with what I was experiencing during my time with the children. Children in FOCUS provided independent qualified supervision and reporting that was accurate as to what I was experiencing during my interaction with the children."

2. Why did you choose to use Children in FOCUS?

"Children in FOCUS was one option that was put forward by the family law courts when I requested independently supervised visitations. After speaking with all of the parties forwarded by the family law courts. It was clear that Children in FOCUS was the best fit for my situation."

3. What did you like about our service?

"Children in FOCUS provided a service where an independent supervisor could spend the day with myself and the children doing “normal” things in a relaxed environment in which both myself and the children could feel comfortable."

4. Would you recommend it to others?

"I have already recommended Children in FOCUS to 2 people that I know who have/are facing a similar situation to myself. I will continue to recommend Children in FOCUS in the future."

5. Any tips for fathers/mothers in a similar situation?

"For me the initial stigma attached to having an independent supervised service was an issues for me with thoughts of “I shouldn’t have to do this just to see my kids” etc.

However, with the issues I was experiencing with the reporting of my time with the kids from my ex-wife’s family I quickly came to recognise the benefit of accurate independent reporting regarding my time with the kids and the unobtrusive manner in which the Children in FOCUS team operated."

6. Can we improve on anything?

"Just keep doing what you are doing – I have very much appreciated Children in FOCUS’s involvement in helping me through what was a very stressful part of my life."

(M.A. Supervised Father of 5 and 7 year old children)

Dear Olia,
Please let me explain and give our deep application and thankful regards to you and your Team ( Joanne ) for the great service and professional care you have given during the last 4 months.
We have reached agreement at the court today that supervision is not further required.
As much as we are happy for that outcome for further engagement with the kids and more time to be spent in different activities. As much we appreciate your guides and care during the time of supervised visit.
I personally find your service is way ( beyond ) the standard and your team is emotionally available for both parents and kids during a time which as we all know is difficult.

S.S the Father of 10 and 7 year old boys

Due to unfortunate family circumstances I was required to use a Child Supervision service. My lawyer made all the necessary inquiries and found Children in Focus to be the most suitable one and the response time to assist was very quick within 48hrs.
The Supervisors are understanding and respectful to the parties. They know how to balance the line between being a Supervisor but also allowing child and parent to bond naturally. I Would definitely recommend this service to others in same situation.
It is an awkward situation at first and can be quite challenging at times but keep a level head and respect that CIF Supervisors are doing a job and treasure the time with your children no matter the situation.
Keep up the good work and thank you for your caring and understanding nature during the last couple of months. Court has advised, this Sunday, and going forward, supervised visits have been removed.
Once again thank you kindly.

C.S the Father of 7 year old daughter