Children's Supervised Contact Services

No waiting list 

Open 365 days a year

We come to any location in Sydney, Wollongong, Southern Highlands, Central Coast, Gosford, Blue Mountains

Children's Contact Services Sydney
  • COVID update: We are an essential service and continue to facilitate face-to-face and Zoom supervised contact visits
  • You can book our services for 2 hours or the entire day

About Us

new mums reviewing parenting tips

Children in Focus is a professional, community-based Supervised Contact Services established in 2015. We are highly regarded in the industry. Our visits are run by caring, professional, and qualified Supervised Contact Workers, commonly called Supervisors.

We specialise in providing safe and reliable supervised contact visitations or changeovers for separated families, relatives and children (0 to18 years of age) who may have been affected by:

  • Domestic Violence
  • Court ordered supervised contact
  • High Conflict between the parents
  • Safety concerns for children spending time with a parent
  • Safety concerns at changeovers and uncertainty of whether your child would be returned back to you after the visit
  • The extended separation between the children and their parents
  • Child abuse or sexual assault investigations, and any other allegations

Our service offers an opportunity for parents to maintain, re-establish or build the relationship with their children in a safe and supportive environment, while the court matter is being determined.

Why should you choose Children in FOCUS?

Children in focus awards

Children in FOCUS remain child-focused at all times

  • Helped many families in the last 6 years.
  • Finalists of the 2020 Local Business Awards.
  • No waiting list. We can arrange a Supervised Visit within a week and adjust it to your schedule.
  • We strive to provide you with the same supervisor each time.
  • Our detailed reports can be used in court as evidence to support your case
  • We strive to facilitate supervised visits in the natural, everyday environment so parents can parent naturally as if the supervisor was not there. Visits can be held in parks, parent’s homes, movies, zoos, play centres (subject to COVID restrictions)
  • We provided supervised services to celebrities to their complete satisfaction and maintained their privacy

Listen (in Russian only) to the interview by SBS Radio with Our Director

Our Mission

  1. We believe that every child deserves a loving, meaningful and positive relationship with both parents and family members.
  2. Children In Focus is here to make it happen fast in a safe and supportive way for everyone involved.
  3. We commit to delivering reliable and impartial supervised visits focused on the well-being of the children.
  4. We support families and children by providing stress-free, child focused contact visits and changeovers.
  5. We will hold hands through these challenging times and ensure that children’s needs and safety come first during supervised contact visits.

Step by step how to engage our children's contact service?

Supervised Contact without Writings-page0001

1. FIRST STEP: Fill out our Application Form

Step 1

Both parents need to complete our Application Form (online or PDF) and email it back to us. Once both forms are received:

  • We will contact you to confirm we have received them
  • Answer any further questions you may have about our service
  • Request any additional documentation needed
  • Arrange payment and book a date and time for your intake interview

Once we have received all the required documents we can organise a visit within a week.

                                                      2. SECOND STEP: Payment for Intake Interview

Step 1 (1)

The invoice will be emailed to the paying party.

We accept credit cards and direct deposits to our account.

3. THIRD STEP: Intake Interview Assessment

Step 3

Your Intake Interview will take approximately 40-60 minutes over the phone at the pre-arranged time/day to discuss your circumstances. This includes:

  • Your brief history
  • Work out an agreeable contract plan for you
  • Discuss the dates and times and book your family for the contact visit
  • Discuss visitation locations, wet weather locations, additional visitors. We will assess if your desired location suits our criteria – child-friendly, safe, and the Supervised Contact Worker can do their role comfortably and see and hear everything
  • Provide you with any necessary instructions
  • Answer any further questions you may have

4. FOURTH STEP: Meet & Greet with the child

Step 3 (1)

Meet & Greet is an optional but recommended service. It helps children to feel safe and comfortable with the new person, our Supervised Contact Worker. We will allocate a suitable Supervisor to your family who will meet with the child before the visit, play, and chat with them.

The aim is to make the child feel comfortable and safe thought the whole process.

5. FIFTH STEP: Contact Visit

Step 3 (2)

Supervised Contact will commence at the agreed time, date, and location. Please note both parents must stay away from each other at the changeovers to avoid unnecessary conflict in front of the children.

After each supervised visit, the Supervised Contact Worker will write a detailed report so the parents, legal representatives, Independent Children's Lawyer, and the Court are aware of what is occurring during the visits.

6. FEEDBACK AFTER THE VISIT

Step 6

Please provide any feedback to us to make any necessary adjustments to your next Supervised Visits.

SUPERVISED VISITS HOURS

open 365 days per year

Monday - Friday: 7am - 8pm
Saturday - Sunday: 7am - 8pm
Public Holidays: 8am - 8pm
(or by agreement)

OFFICE HOURS

Mon - Fr: 9:00am - 5:00pm
Sat - Sun: call us and leave a message
and we will call you back to answer
your queries as soon as we can or send us a text message to 0477993030