Children's Supervised Contact Services

Extended visit hours: 7am - 8pm daily, *24 hr supervised visits available with prior aproval  

Open 365 days a year. No waiting list

Community Based Service: We come to any location in Sydney, Manly, Bondi, Sutherland, Rose Bay, Ryde, Central Coast, Gosford, Wollongong

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Contact us today to Book your supervised visit  -  04 888 188 65

About Us

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Children in FOCUS is a professional, community-based private Children’s Contact Service, established in 2015 and operating across Sydney, Central Coast and Sutherland Shire.

For over ten years, we’ve supported hundreds of families through some of their most challenging times, helping children maintain meaningful relationships in a safe, supportive environment.

We are trusted and highly regarded by parents, Family Law Courts, lawyers, psychologists, and mediators for our professional, compassionate, child-focused, and trauma-informed approach.

Our supervised visits are facilitated by qualified, caring, and professional supervised contact workers, often referred to as Supervisors, who are trained to create calm, neutral environments that support children’s emotional well-being.

We specialise in providing safe, reliable supervised contact and changeover services for separated families, extended relatives, and children aged 0 to 17 who may be impacted by:

 

    • Parental separation or
    • High-conflict parenting
    • Family Violence or Domestic abuse
    • Child protection concerns
    • Court-ordered supervised visitation
    • Drugs or Alcohol misuse
    • Mental health challenges
    • Safety concerns for children spending time with a parent
    • Child abuse or sexual assault investigations, and any other allegations
    • The extended separation and the need for assistance with reunification between the children and their parents
    • Safety concerns at changeovers and uncertainty of whether your child would be returned back to you after the visit
    • We support children in maintaining safe contact with an incarcerated parent by providing supervised prison visits when the residential parent is no longer in a relationship with the parent in custody.

 

Whether you're a parent, carer, lawyer, or service provider, you can trust Children in FOCUS to deliver consistent, trauma-informed, and court-compliant supervised contact solutions tailored to each family's needs.

Founder

Why should you choose Children in FOCUS?

Children in Focus Awards
DAD HUGGING CHILD
Supervised Contact Services
Supervised Contact

Our Commitment to Your Child’s Safety and Well-Being

At our private supervised contact service, the child is our primary client. Our focus is on ensuring that children are safe, content, and comfortable during their time with their supervised parent. We create a nurturing environment where children can enjoy quality time while parents can feel confident that their child's well-being is our top priority.

  • Child-Focused Supervision: Our primary responsibility is the safety and emotional well-being of the child throughout the visit. We work to ensure that the child feels supported, happy, and at ease during supervised contact.
  • Safe Return: At the end of each visit, we ensure the children are safely returned to the parent or guardian they live with, providing peace of mind for everyone involved.
  • Fast Scheduling: We arrange supervised contact quickly, often within a week, and adjust to fit your family's schedule, including weekends, early mornings and evenings.
  • Natural Environment: Visits can take place in real-world settings such as parks, homes, zoos, and other locations where children feel most comfortable, allowing for natural interactions with the parent.
  • Detailed Reports for Court: Our detailed and independent supervision reports can be used as credible evidence in court proceedings. This allows your truth to be supported and recognized through our thorough and impartial observations.
  • Over 9 Years of Experience: We have worked with hundreds of families and provided thousands of supervised visitations maintaining the highest standards of supervision.
  • Confidential Services: Whether we are working with high-profile clients or everyday families, we ensure privacy, discretion, and satisfaction for all involved.
  • Rebuilding Relationships: Our service is designed to help children reconnect with parents they may not have seen for some time, creating a safe and nurturing environment for rebuilding these important relationships.
  • Safety During Changeovers: We ensure that parents remain safe during changeovers by coordinating the process so they do not come into direct contact with each other, reducing stress and ensuring smooth transitions for the children.
  • We are proud members of the Australian Children's Contact Services Association (ACCSA), demonstrating our dedication to upholding the highest industry standards in supervised contact services across Australia.
  • Trusted by Legal Professionals: Family Lawyers in Sydney, Wollongong, and the Central Coast, as well as the Family Court of Australia, rely on our private supervised contact agency to provide dependable, child-focused supervision that meets court requirements and supports family legal processes.

Our role extends beyond supervision; we are here to facilitate positive experiences that prioritize the best interests of the child, ensuring that every visit is both safe and enjoyable for everyone involved.

Our Mission

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Our Mission - Supporting Positive Relationships for Children

At Children In Focus, we believe that every child deserves a loving, meaningful, and positive relationship with both parents and family members. Our mission is to facilitate these connections quickly and safely for everyone involved.

We are committed to delivering reliable and impartial supervised visits that prioritize the well-being of children. Our focus is on creating a stress-free environment for families, offering child-focused contact visits and changeovers that ease the transition for both parents and children.

During these challenging times, we are here to support you every step of the way. We ensure that children's needs and safety come first during supervised contact visits, fostering positive experiences that contribute to healthy family dynamics.

Choose Children In Focus for a dedicated approach to supervised contact that truly values the importance of maintaining family connections.

Supervised Visits

Supervision (face-to-face and online) is run by caring, professional, and qualified Supervised Contact Workers.

Transport & Handover

We come to all locations in Sydney and provide age-appropriate car seats that meet Australian safety standards.

Report writing

We prepare a comprehensive report for Court proceedings which will be available for the parties and their lawyers.

Step by step how to engage our children's contact service?

step by step contact
Both parents need to complete our Online Application Form or our PDF Application Form and email it back to us. Once both forms are received: 1) We will contact you to confirm we have received them. 2) Answer any further questions you may have about our service. 3) Request any additional documentation needed. 4) Arrange payment and book a date and time for your intake interview. 5) Once we have received all the required documents we can organise a visit within a week.
The invoice will be emailed to the paying party. We accept credit cards and direct deposits to our account.
Your Intake Interview will take approximately 40-60 minutes over the phone at the pre-arranged time/day to discuss your circumstances. This includes: 1) Your brief history. 2) Work out an agreeable contract plan for you. 3) Discuss the dates and times and book your family for the contact visit. 4) Discuss visitation locations, wet weather locations, additional visitors. We will assess if your desired location suits our criteria – child-friendly, safe, and the Supervised Contact Worker can do their role comfortably and see and hear everything. 5) Provide you with any necessary instructions. 6) Answer any further questions you may have.
Meet & Greet is an optional however strongly recommended service. It helps children to feel safe and comfortable with the new person, our Supervised Contact Worker. We will allocate a suitable Supervisor to your family who will meet with the child before the visit, play, and chat with them. The aim is to make the child feel comfortable and safe thought the whole process.
Supervised Contact will commence at the agreed time, date, and location. Please note both parents must stay away from each other at the changeovers to avoid unnecessary conflict in front of the children. After each supervised visit, the Supervised Contact Worker will write a detailed report so the parents, legal representatives, Independent Children's Lawyer, and the Court are aware of what is occurring during the visits.
We will send you a detailed visit report within 7 business days.

SUPERVISED VISITS HOURS

Open 365 days per year

Monday - Friday: 7am - 8pm
Saturday - Sunday: 7am - 8pm
Public Holidays: 8am - 8pm
(or by agreement)

OFFICE HOURS

Mon - Fr: 9:00am - 5:00pm

The office is closed on Sat - Sun

For after hours emergencies

Please email, call or text us at 0488818865

We will call you back to answer
Your queries as soon as we can