Children's Supervised Contact Services

No waiting list 

Open 365 days per year

We come to any location in Sydney, Wollongong, Sutherland Highlands, Central Coast, Gosford, Blue Mountains

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You can book our services for 2 hours or the entire day

0477 99 3030
children.focus@gmail.com

About Children in Focus

We believe that every child deserves a loving, meaningful and positive relationship with their parents and family members.
Children In Focus is here to make it happen in a safe and supportive way.

We commit to delivering reliable and impartial supervised visits focused on the well-being of the children. We support families and children by providing stress-free contact visits and changeovers.

We are here to ensure that children’s needs and safety come first.

Supervision

Transport

Report Writing

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Children in Focus turned "5" this year, has been interviewd by SBS Radio and is a Finalist in the 2020 Local Business Awards. We have supervised a few celebrities to complete satisfaction on both sides. The biggest reward for our team is happy clients and smiles on children's faces.

Supervised Visit explained

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Children in Focus is a professional, community based Supervised Contact Services established in 2015. It is highly regarded in the industry. It is run by caring, professional and qualified Supervised Contact Workers.

We specialise in providing safe and reliable supervised contact visitations or changeovers for separated families, relatives and children (0 to18 years of age) who may have been affected by:

  • Domestic Violence
  • High Conflict between the parents
  • Safety concerns for children spending time with a parent
  • Safety concerns at changeovers and uncertainty of whether you
  • child would be returned back to you
  • Extended separation between the children and their parents
  • Child abuse or sexual assault investigations, and any other allegations
  • Court ordered supervised contact

Our service offers an opportunity for parents to maintain, re-establish or build the relationship with their children in a safe and supportive environment, while the court matter is being determined.

Step by step how to engage our service?

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1. FIRST STEP: Fill out our Application Form

APPLICATION

Both parents need to complete our Application Form (online or PDF) and email it back to us. Once both Application Forms are received, we will contact you to confirm your application form has been received, answer any further questions you may have about our service, request any additional documentation needed, arrange payment and book a date and time for your intake interview. We can organise a visit within a week, as long as both parents are fast with providing us the required documents.

2. SECOND STEP: Intake Interview Assessment

INTAKE ON THE PHONE

Your Intake Interview will take approximately 40-60 minutes over the phone. We will call you at the pre-arranged time/day to discuss your circumstances, obtain a brief history, answer any further questions you may have and work out an agreeable contact plan for you.

We will determine if we are a suitable service for you and how best we can assist your family with your specific circumstances. We will discuss visitors, visitation locations, wet weather location and assess if your desired location suits our criteria – child friendly, safe and the Supervised Contact Worker can do their role comfortably, and can see and hear everything. We will also discuss the dates and times and book your family for the contact visit according to your preferences and our availability. We will provide parents with any necessary instructions and meeting locations. Please note both parents must stay away from each other at the changeovers to avoid unnecessary conflict in front of the children.

3. THIRD STEP: Meet & Greet with the child

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We will allocate a suitable Supervised Contact Worker to your family who will meet with the child before the visit. The aim is to make the child feel comfortable and safe thought the whole process. After each visit the Supervised Contact Worker will write a detailed report so the parents, legal representatives and the Court are aware of what is occurring during the visits.

4. FOURTH STEP: Contact Visit

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Supervised Contact will commence at the agreed time, date and location. Our contact worker will call or text both parents 24-48 hours prior to your contact visit to confirm the meeting.

5. AFTER THE VISIT: Provide feedback to us to make any necessary adjustment.

Our Mission

We believe that every child deserves a loving, meaningful and positive relationship with their parents and family members. Children in Focus is here to facilitate supervised visits in a safe and supportive way.

We commit to delivering reliable and impartial supervised visits focused on the well-being of the children. We support families and children by providing stress-free contact visits and changeovers.

We are here to ensure that children’s needs and safety come first.

Supervised Visits during the COVID-19 Pandemic

Children in FOCUS continue to provide supervised contact visits throughout the COVID-19 Pandemic. We follow COVID-19 safe practices: regular hands sanitisation, wearing mask when necessary and social distancing from others.  

Our management team continue to closely monitor reports of COVID-19 case locations in the Greater Sydney, Wollongong, Central Coast and Southerland Highlands areas.

We also offer Online Visits via Zoom, which was a successful alternative during the lockdown period.

SUPERVISED HOURS

open 365 days per year

Monday - Friday: 8am - 8pm
Saturday - Sunday: 8am - 8pm
Public Holidays: 9am - 4pm
(or by agreement)

OFFICE HOURS

Mon - Fr: 9:00am - 5:00pm
Sat - Sun: call us and leave a message
and we will call you back to answer
your queries as soon as we can or text us